COVID-19: Company Updates

Tualatin Valley Plumbing, LLC:  COVID-19 Health and Safety Protocols effective 6/30/2021.


As of 6/30/2021, state mandated requirements for social distancing, limited capacity, and masks, have been removed in most settings. As such, our employees are no longer required to wear masks or face coverings. Employees who choose to continue using masks or face coverings are allowed to do so. Masks are still required in medical facilities, transit hubs, and public transportation such as buses and airlines.

​In an effort protect the health and safety of our community, Tualatin Valley Plumbing, LLC is keeping the following protocols in effect until further notice:

 Physical Distancing

  • Entry into the office is restricted to staff, and to customers and vendors by appointment.

  • Any persons experiencing symptoms of acute respiratory illness are asked to reschedule their appointment by calling or e-mailing our office.

Health Monitoring​

  • Employees with any symptoms of acute respiratory illness will not be allowed to work until 24 hours have passed since their last fever without fever-reducing medications and respiratory symptoms have improved.

  • If employees develop symptoms of acute respiratory illness, including fever, they must notify their supervisor immediately. 

  • If an employee or a member of the employee’s household has been exposed to COVID-19, they must notify their supervisor immediately.

  • Always cough into a tissue or inside of elbow. Dispose of tissues immediately and wash hands thoroughly.

  • Employees are encouraged to get fully vaccinated.

Customer Service​

  • We reserve the right to postpone or cancel services in situations where symptoms of illness are present, such as fever, coughing, or shortness of breath.  

  • We will strive to meet all customers’ needs; however, plumbing emergencies may take priority over elective services.

  • We will continue to closely monitor and follow CDC, State, and OSHA regulations, and communicate changes with employees and customers.


  • All employees have received OSHA required training regarding COVID-19.

  • Management has conducted a thorough risk assessment and made all employees aware of any potential areas of concern.

  • All employees receive regular updates and ongoing health and safety training.


These protocols remain in effect until such time as federal and local government, OSHA, the CDC, other regulating bodies, and the company no longer deem them necessary.